Privacy Policy

1. Introduction

At Ujian Simulasi ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with our policies, please do not use our Services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our Services.

2.1 Personal Information

When you register for an account or use our Services, we may collect:

• Contact Information: Name, email address, phone number
• Account Information: Username, password, profile details
• Payment Information: Billing address, payment method details (processed securely by third-party payment providers)
• Educational Information: University, graduation year, field of study

2.2 Test and Usage Data

When you use our psychometric test simulations, we collect:

• Test responses and answers
• Completion times and progress data
• Personality profile results and analysis
• Consistency scores and performance metrics

2.3 Automatically Collected Information

When you access our Services, we automatically collect:

• Device Information: Device type, operating system, browser type
• Log Data: IP address, access times, pages viewed
• Cookies and Tracking: Information collected through cookies and similar technologies
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Provide and maintain our psychometric test simulations
• Generate personality profile reports and analysis
• Process your transactions and send related information
• Deliver the products and services you request

3.2 Communication

• Send you test results and reports via email
• Respond to your comments, questions, and support requests
• Send administrative messages about your account
• Provide updates about our Services (with your consent)

3.3 Improvement and Analytics

• Analyze usage patterns to improve our Services
• Develop new features and functionalities
• Monitor and analyze trends and user behavior
• Conduct research and statistical analysis

3.4 Security and Compliance

• Detect, prevent, and address fraud or security issues
• Comply with legal obligations and enforce our policies
• Protect the rights and safety of our users

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Email delivery and communication
• Data hosting and storage
• Analytics and performance monitoring

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Court orders or legal processes
• Government or regulatory requests
• Protection of our legal rights
• Prevention of fraud or security threats

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Restricted access to personal data
• Secure Storage: Data stored on secure, protected servers
• Regular Audits: Periodic security assessments and updates
• Password Protection: Hashed and salted password storage

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform.

6.1 Types of Cookies We Use

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect anonymous usage statistics

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Services.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill the purposes outlined in this Privacy Policy

Test results and personality reports are retained for the duration of your subscription plus an additional 12 months. You may request deletion of your data at any time.

8. Your Rights and Choices

You have the following rights regarding your personal information:

8.1 Access and Portability

You can request a copy of the personal information we hold about you in a structured, commonly used format.

8.2 Correction

You can update or correct inaccurate information through your account settings or by contacting us.

8.3 Deletion

You can request deletion of your personal information, subject to certain legal exceptions.

8.4 Opt-Out

You can opt out of:

• Marketing communications by clicking "unsubscribe" in emails
• Cookies through your browser settings
• Analytics tracking where applicable

8.5 Account Deletion

You can request complete deletion of your account by contacting our support team.

9. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will promptly delete it.

If you believe a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of our Services after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.